Refund Policy

PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, or arrange for delivery, we imply that you consent to our collecting it and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask for your express consent or provide you the option to say no.

How do I withdraw my consent?
If after opting in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@remedybonebroth.com or mailing us at:

RemedyBoneBroth
133 Sanders Ferry Rd.
Hendersonville, Tennessee, US 37075

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – PLATFORM INFORMATION

Our store is hosted on Squarespace, which provides the online platform that allows us to sell our products and services to you.
Your data is stored through Squarespace’s secure servers and databases.

Payment:
If you choose a direct payment method to complete your purchase, your payment information is encrypted and securely handled according to Squarespace’s security standards. Payment information is stored only as long as necessary to complete the transaction.

For more information, you may want to review Squarespace’s Terms of Service or Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

Certain third-party providers, such as payment processors or shipping providers, may collect, use, or disclose your information as necessary to provide their services.
We encourage you to review the privacy policies of any third-party services used in our store.

SECTION 6 – SECURITY

To protect your personal information, we follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide payment information, it is encrypted using secure technologies. While no method of transmission over the Internet or electronic storage is 100% secure, we follow best practices to protect your information.

SECTION 7 – COOKIES

We use cookies to improve your browsing experience. You can choose whether or not to accept them. Examples include:

  • _session_id – stores session information

  • cart – stores information about cart contents

For more details, see Squarespace’s documentation on cookies.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have consent from a parent or guardian if applicable.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may modify this privacy policy at any time. Changes will take effect immediately upon posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you, or if you have any questions, contact our Privacy Compliance Officer at info@remedybonebroth.com or by mail:

RemedyBoneBroth
[Re: Privacy Compliance Officer]
133 Sanders Ferry Rd.
Hendersonville, Tennessee, US 37075

Remedy Bone Broth
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Discover the immune-boosting benefits of high-protein bone broth. 

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